Resource detail

The main objective of the Urban Water Supply and Sanitation (WSS) Advisory Note is to help states and cities in developing their State-wide/City-wide programs for improving Urban WSS service delivery and accountability. There is a growing realization that ‘increasing access to infrastructure is not usually the solution’, and 'creating infrastructure and not addressing management of Urban WSS services does not lead to sustainable services'. In this context, certain key areas have been identified as critical for improving the sector performance. These are: clarifying the mandates of urban WSS service providers, improving the governance of urban WSS service providers, ensuring predictable and cost effective financing of urban WSS operations and infrastructure development program, regulating the urban WSS services, building capacity, developing procedures and professionalizing the urban WSS sector, including procedures for community participation. These areas comprise the key policy, institutional, financial and professional measures that are needed to develop a comprehensive WSS Sector Development Programme, describing where a state/city wishes its Urban WSS Sector to be in, say, 5-10 years from now.